The poverty law advocates provide assistance to clients with matters pertaining to accessing income assistance, provincial disability benefits, federal income security programs, employment insurance benefits, debt, and residential tenancy issues. The poverty law advocates will assist clients with the completion of required documentation and forms and the preparation of related written appeals. They also offer support to clients at negotiation and mediation sessions and representation at tribunal hearings and arbitrations. 

The poverty law advocates develop, establish, and deliver public legal education workshops and webinars for clients and/or members of the community including the establishment of related training materials.